CUSTOMER EXPERIENCE MEASUREMENTS BY CROWDSOURCING

• Automated Network Measurement App for Smartphones

• Smartphone App sends the test results to the cloud through its connection.

• Customer experience tests can be selected from throughput, video buffering, web browsing and voice call services

• Mobile idle mode performance

• Map-based radio performance illustration

• Web portal to track the on-time results

• Auto report generation and customized dashboard

Telecom Regulators

A regulator can benchmark its Operators where they have a weak coverage, what is their national coverage level, what is the performance of site availability etc.

Network Operators

Operators can detect their coverage holes or hotspots where extra coverage and capacity needed. Location-based geo-map is able to help indoor coverage

Equipment Vendors

Vendors can compare equipment performance for competitors and address list of optimization items. The drive-test-free solution provides 7/24 data collection